Let’s be real – how many of your SOPs actually get followed?
For most businesses, the answer is ‘some of them – maybe.’
It is not because people do not care. It is usually because the SOP:
- Is too long
- Is written in ‘safety speak’
- Does not match how the job is really done
- Is buried in a folder no one opens
An SOP that gets used is in a simple format, written with the team who does the job and is based on how the job is really done (not how it 'should' be done.)
So exactly what makes an SOP actually work?
✅ It is short
✅ It is clear and written in plain language
✅ It is based on the actual way the job is done
✅ It includes checks for safety, quality, and common mistakes
We use a ‘Before, During, After’ format to make SOPs easier to follow:
Before
- What to wear (PPE?)
- What tools/equipment to use
- What needs to be checked or setup
During
Step-by-step tasks
1. ___________________________
2. ___________________________
3. ___________________________
After
- Clean-up
- What to report/log
- Reset the area/equipment
Add a quick checklist at the end - always, never and anything other notes.
Make sure to include real input from the people who actually do the job. And make sure it is accessible. That means printed out or on the job system, not just saved on the server.
Need help?
We can help!
If you want to write SOPs that are actually used and help you build a set that fits your business but aren't sure where to start. Get in touch